Privacy Policy
Moluva Privacy Policy
Moluva operates this store and website including all related information content features tools products and services to provide you with a curated shopping experience The Services are powered by Shopify which enables us to provide them to you This Privacy Policy describes how we collect use and disclose your personal information when you visit use or make a purchase using the Services
By using our Services you acknowledge that you have read and understood this Privacy Policy
Personal Information We Collect
Personal information means information that identifies or can reasonably be linked to you We may collect or process the following categories depending on how you interact with the Services
Contact details such as name billing and shipping address phone number and email address
Financial details such as payment card information transaction details and payment confirmation
Account information such as username password preferences and settings
Transaction details including items viewed purchased returned or exchanged
Communications you send to us such as customer support inquiries
Device information such as IP address browser and network connection
Usage information including how and when you interact with the Services
Sources of Personal Information
We may collect personal information directly from you automatically through your device via cookies and similar technologies from our service providers or from partners and other third parties
How We Use Personal Information
We use your personal information to
Provide tailor and improve the Services
Process payments orders shipping returns and exchanges
Send marketing and promotional messages
Authenticate accounts and prevent fraud
Provide customer support and communicate with you
Comply with legal obligations and enforce our policies
How We Share Personal Information
We may share your information with
Shopify vendors and third parties who perform services such as payment processing fulfillment and shipping
Business and marketing partners for advertising and promotions
Our affiliates or corporate group
Authorities when required by law or in legal proceedings
Other third parties when you give consent or direct us to do so
Relationship with Shopify
The Services are hosted by Shopify which also processes personal information to provide and improve the Services Shopify may use information about your interactions with our store and others To learn more about Shopify’s practices please see the Shopify Privacy Policy
Third Party Links
Our Services may contain links to third party websites We are not responsible for their privacy or security practices and recommend you review their policies
Children’s Data
Our Services are not intended for children and we do not knowingly collect information from anyone under the age of majority If you believe a child has provided us with personal data please contact us to request deletion
Security and Retention
We use reasonable safeguards but no system is completely secure We retain personal information as long as needed to provide the Services comply with legal obligations or resolve disputes
Your Rights
Depending on where you live you may have rights such as
Accessing or requesting a copy of your data
Requesting correction or deletion
Requesting portability of your data
Opting out of targeted advertising or data sharing
Managing your communication preferences
You can exercise your rights by contacting us at info@shopmoluva.com
Complaints
If you have complaints please contact us You may also have the right to lodge a complaint with your local data protection authority
International Transfers
If your data is transferred outside your country we will rely on recognized safeguards such as Standard Contractual Clauses or equivalent protections
Changes
We may update this Privacy Policy and will post changes on this website with an updated effective date
Contact
For questions or to exercise your rights email us at info@shopmoluva.com
SMS and MMS Marketing Privacy Policy
Your privacy is important to us We will only use the information you provide through our messaging program to send you mobile messages and respond to you if necessary This may include sharing information with carriers platform providers or vendors who help deliver the messages
We do not sell rent loan trade or transfer your phone number or customer information to third parties for profit
We may disclose information as required by law or to protect our rights By providing your information you agree to provide accurate and complete details If we find information to be false or misleading we may deny you access to the program
Residents of California and the European Union may request information about our disclosure of their data for direct marketing purposes To make a request please contact us at
Moluva
Info@shopmoluva.com